4 Things to Consider Before Choosing a Construction ERP Partner

Category : ERP
Blog posted by : Admin / 10 Jul, 2018

The decision to move to an ERP system is a game changer for your construction business. Done right, it yields significant business benefits right from increased collaboration, single view of data to process efficiencies. On the flip side, when done wrong it results in significant financial and productivity loss for your company. One thing that actually has the potential to make or break your construction ERP implementation is the partner.

Oftentimes, companies spend all their efforts on analyzing different construction ERP software and their functionalities, while totally ignoring other important aspects related to the partner. For most such companies, ERP implementation turns out to be a disaster. Implementing an ERP is a complex process and the project runs for months. Thus, its success rests not only on the construction ERP solution that you choose but also on the support and services provided by the partner.

Follow this 4-point approach to select the best construction ERP partner for your business:  

1. Strong Leadership Team: It’s crucial that you closely analyze the top management of the ERP partners that you have shortlisted. Stronger the team, smoother will be the implementation. Make sure that the team is tech-savvy and has eyes firmly set upon the latest technology. Today, technology is evolving at a fast pace and if you don’t factor in the future scalability of the software, your ERP implementation results will not be optimal. For instance, machine learning is one disruptive technology that is all set to make deep inroads in every vertical and has huge potential in construction too. While selecting a construction ERP partner, it’s a great idea to check if using such transformative technologies are included in his vision.

2. Emphasis on Training: Check the partner’s focus on training. Does it firmly believe that software product is only as effective as users? The partner should provide onsite training on each and every module. Also, the training program should be customized to benefit different user groups, such as developers, end users and program managers.

3. Level of Support: A construction ERP solution is not an implement and forget solution. For optimal results, a company needs to keep evolving the software. Remember with your ERP partner you will have a relationship that will continue as long as the solution. So, you need to look beyond just the initial implementation process and closely evaluate the partner’s post go-live support. Make sure they have a constant support system in place to effectively resolve any complaints or address any queries. Proactive support is crucial in ensuring smooth application operation.

4. Powerful Client Portfolio: Domain expertise is a must for the partner you select. Extensive experience in the construction business will ensure that he understands all the unique complexities of the vertical. Keep a close eye on the success rate of the provider. A partner with extensive experience will bring important learnings and best practices to the table, which can come in extremely handy during your construction ERP solution implementation. It’s crucial that you take some references and do a thorough background check on the functionalities of software, user experience, training and after-sales service. 

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